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Guides to every part of AccentPOS, written by the people who build it.
Menus & products
- AI menu creatorGo from a blank page to a fully populated menu with a prompt.
- Importing a menu from CSVPopulate a whole menu — categories and products — from one spreadsheet.
- Managing menusMenus are managed in two levels: the Menus page lists your menus; click one to open it and manage its categories and items.
- Managing productsThe Products page is your organisation's catalogue — everything a product is: price, tax, accounting group, prep station, photo, availability and where it can be sold. Which menus and categories a product is sold on is…
- ModifiersModifiers are structured choices on a product — never free-text notes — so pricing, kitchen instructions, stock and allergen data stay reliable.
Guests & promotions
- Gift cardsGift cards are stored value: a unique code with a balance behind it. The balance lives on the server and every movement — issuing, spending, adjusting — is recorded, so what a card is worth is never in doubt. Customers…
- Guest feedbackAfter an online order is served, guests can be emailed a short feedback form: three star ratings — food, service and ambience — plus an optional comment. Responses land in the Feedback page, where you can spot trends…
- PromotionsThe Promotions page manages promotional discount codes — "10% off" or "£2 off" codes that customers enter (or scan) at online checkout. They're a different thing from gift vouchers: a voucher is stored money with a…
Reports & accounting
- Accounting groupsSettings › Accounting holds your organisation's accounting groups — Food, Soft Drinks, Alcohol and so on. Every product is assigned to one, and the group is how its sales are classified in reports and in your ledger.…
- Z reportsA Z report closes a trading day: everything since the last Z is snapshotted into a numbered, unchangeable report — sales, payments, shifts, discounts, voids, refunds, gift cards, tax and more. Find them under Finance →…
AI
- AI assistantOne assistant, everywhere. Ask questions about your organisation's data in plain English — "How did the High Street site do last week?", "What's out of stock?", "Which products have no accounting group?" — and, if…
- AI assistant permissionsSettings › AI assistant decides what the AI assistant may look at and change in your organisation. It applies to everyone who uses the assistant, across every store. Only organisation owners can see or change it.
- AI tokensSettings › AI tokens shows your organisation's AI token balance — the credit that powers AccentPOS's AI features, such as the AI menu creator and the AI assistant. Tokens belong to the organisation (like branding), one…
More
- AccountSettings › Account shows what your organisation is on and lets an organisation owner cancel the subscription. It's organisation-wide, not per-store.
- IntegrationsEach store's Integrations section (Settings › Stores › your store › Integrations) lists every integration AccentPOS offers, not only the ones you've set up. Integrations are grouped by what they do: payments, delivery,…
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